Group Travel & Heavy Luggage: How to Describe Your Needs

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Group Travel & Heavy Luggage: How to Describe Your Needs

Key points for describing group travel and heavy luggage so human confirmation is faster and more accurate.

Details to organise

  • Passengers: The total number travelling, including children.
  • Luggage: The number of oversized items and whether they include a stroller, wheelchair or golf bag.
  • Child seats: Mention any child safety-seat requirement in advance.
  • Multiple stops: If you need to stop at A before B, state the order clearly.

Why organise this first

More complete information makes it easier to confirm a feasible plan in one conversation and reduces back-and-forth communication.

Submit a request

Use the request form and include special requirements in the notes.

This article is for travel information only. If actual road passenger transport is involved, it is fulfilled by an appropriately licensed provider; please confirm the details with us.

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